Privacy Policy

Table of Contents

Introduction

Welcome and thank you for choosing AskYourFiles LLC. We prioritize your privacy and are relentless in safeguarding it. This comprehensive Privacy Policy gives information about our approach to handling your personal data and enlightens you about your legal and privacy rights under this policy. This Privacy Policy applies to our website, products, applications, services and tools, collectively referred to as our ‘Services.’

Company Details

Legal Name: AskYourFiles LLC
Type: Domestic Limited Liability Company
Principal Address: 1305 Hardeman Ave Ste 200-101, Macon, GA, 31201, USA
Contact: noreply@askyourfiles.com

Types of Data We Collect

To render our Services effectively, we collect certain personal data. This information includes:

– Identification Data: Names of users.

– Contact Data: Email addresses provided by users.

– Technical Data: IP addresses.

The Legal Basis and Purposes for Processing Personal Data

Our primary reason for collecting your data is to offer you a safer, smoother, efficient, and customized experience. Specifically, we use your data for:

– Account setup and management: We use your identification and contact data for this purpose.

– Billing: This comprises invoicing, payment handling, and other related activities.

– Customer Support: Used for responding to inquiries, resolving customer issues, and improving our Services.

Usage of Personal Data

We commit to using your data responsibly. The primary function of collected data is to facilitate the provision of our Services. Under no circumstances does AskYourFiles LLC make automated decisions or predictions based on the information you provide.

Data Storage and Security

We store your data securely using sophisticated vectorized databases. The key advantage is that solely your models can gain insights from the data you upload; these insights are neither transferable to our core model nor to any third-party models, such as OpenAI. Our security measures ensure that all data is encrypted when at rest, thereby enhancing safety.

Data Sharing Practices

We staunchly uphold the principle of not sharing any data you upload onto the app without your explicit consent. This upholds the integrity of our Services and safeguards your privacy rights.

Third-Party Integrations

In order to optimize and enrich our Services, we integrate with trusted third-party services like Stripe for payment transactions, Google Analytics for site visitor analytics, and Crisp.chat for enhanced customer support. Please note that each of these third-party services enforces its unique privacy policies, which we highly encourage you to review.

User Rights

As a user of our Services, you maintain continual rights to access, review, and modify your personal data. You also possess the right to request the deletion of your data, achievable through account deletion in the application or by sending a deletion request to noreply@askyourfiles.com.

Cookies and Tracking Technologies

Our Services use cookies and other tracking technologies to personalize your user experience and assess website performance. We employ third-party tools such as Google Analytics to realize this purpose. Users can manage cookie preferences or opt-out through browser settings.

Data Breach Response Procedure

In the rare possibility of a data breach, AskYourFiles LLC commits to promptly address the situation in full compliance with prevailing laws and regulations. Affected users will receive prompt notification detailing the event and outlining the measures taken to mitigate the situation.

Updates to this Privacy Policy

From time to time, we may revise this Privacy Policy. All changes will be posted on this webpage. We advise users to occasionally review this policy to remain updated about any alterations.

Compliance with Data protection regulations

AskYourFiles LLC complies strictly with all relevant data protection legislations, and continuously endeavors to ensure full compliance by continually updating our practices.

Dispute Resolution

Should you have any concerns, issues or disputes regarding your data and its handling, please reach us at noreply@askyourfiles.com. We promise a prompt, comprehensive and satisfactory resolution.

Consent

By utilizing our Services, you certify your acceptance to the terms stipulated in this Privacy Policy. We appreciate and value your trust in us and pledge to uphold these standards to sustain and enhance this mutual trust.